Learn how to start your own retention campaign on the portal here!
Flipdish retention marketing is a very effective, automated way of encouraging your lapsed customers to reorder.
The system works that if a user has not placed an order within 28 days they'll receive a SMS with a 20% discount voucher code, valid for 3 day(s)
This is to encourage the customer to order again from your restaurant.
Here is an example SMS:
You can customise 3 fields in this feature:
- The time period i.e. every X days (we recommend using increments of 7 to ensure that the customer gets the retention SMS on the same day they last placed an order)
- The % discount (20% is the sweet spot - we recommend no less than 10%)
- The expiry date (these customers are not as active with you, so you may wish to give them slightly more time to use their code e.g. 5 days)
Please contact [email protected] to switch on this feature
Would you like a professional managed marketing service promoting your brand online?
Flipdish offer a managed marketing service for brands who want to dramatically increase their online presence and increase their order volume.