Customer Support Opening Hours
Our friendly customer support team are available Monday - Friday from 9.00am - 10.00pm GMT, and from 12.00pm - 10.00pm GMT Saturday & Sunday and Bank Holidays to answer your urgent customer questions. The Flipdish support Line phone number can be found on your Flipdish terminal.
Ireland/EU: +353 (0) 1 903 8255
North America: +1 646 666 9625
United Kingdom: +44 (0) 20 3826 8960
Spain: +3 493 220 0006
Netherlands: +31 40 400 6975
Belgium: +32 2 588 22 10
France: +33 184888896
USA: +1 646 6669625
The Flipdish Customer Support Line is exclusively for Flipdish clients and not customers of restaurants.
If your customer has a query, call or email [email protected] with their question and we will help you answer them. Please accompany such queries with an Order Number or Mobile Number to help us solve your problem quickly. Screenshots of their issue are also super helpful.
To request a menu change, please email our dedicated menu team on [email protected]
For non-urgent issues please email [email protected].
Frequently Asked Questions
We have answers to the most frequently asked questions on our Support Helpdesk.
Related article: Can my customers call your support line?