This article is for information on our legacy printers that contain physical buttons. Click here to see how to do this on our touchscreen Terminals

If a customer places an order but you are extremely busy and won’t have it ready ASAP

Don’t worry, you can select a ‘lead time’ to give yourself more time and to warn the customer how long it will take.

Follow these steps:

  1. Press OK to Accept the order on the printer:

2. Then choose ‘Select a Time’

3. You can choose 90 minutes if needed

4. Press OK again to choose this time

Order will be confirmed for 90 minutes time

Customer will get a text letting them know how long it will be

You're done!

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