New Flipdish Terminals are to be used with 58mmx40mm or 57mmx40mm thermal paper.

You can purchase this type of paper from the following:

https://www.shop4rolls.ie/product/THER57X40/57mm-x-40mm-x-12.7mm-Thermal-Till-Rolls

https://www.amazon.co.uk/TH57-17-Thermal-Paper-Rolls-12-7mm/dp/0190780932

When inputting the paper or when there appears to be a mechanical printer error, always check two things:

  • That the paper is facing up towards the top of the Terminal.
  • The black roller (pictured below with white spin wheel to the left) which is attached to the lid is in the correct position.

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