New Flipdish Terminals are to be used with 58mmx40mm or 57mmx40mm thermal paper.

You can purchase this type of paper from the following:



Amazon UK

North America



When inputting the paper or when there appears to be a mechanical printer error, always check two things:

  • That the paper is facing up towards the top of the Terminal.
  • The black roller (pictured below with white spin wheel to the left) which is attached to the lid is in the correct position.

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