New Flipdish Terminals are to be used with 58mmx40mm or 57mmx40mm thermal paper.
You can purchase this type of paper from the following:
When inputting the paper or when there appears to be a mechanical printer error, always check two things:
- That the paper is facing up towards the top of the Terminal.
- The black roller (pictured below with white spin wheel to the left) which is attached to the lid is in the correct position.