Customer notes can be great for letting your customers mention something specific about their order, but they can also add that little bit of extra complexity to your workflow.

Your business is unique, so Flipdish gives you control and flexibility over your customer's order journey and whether to allow customer add notes to their order or not.

Configuring customer notes

  1. Log in to the Flipdish Portal
  2. Open your store's settings page
  3. Click "Order Settings"
  4. Toggle on or off "Allow customer notes" setting

And that's it! your settings are instantly saved and will affect all your ordering channels, including your website, mobile apps and kiosks.

Did this answer your question?