What is Flipdish Phone Marketing (FPM)?

How does it work? This is where we at Flipdish create a new VOIP number for you and assign it to your online store. Then when a customer calls your store they hear a voice message letting them know they can order online, and then they automatically get a text message with a link to download your app or visit your website. It’s that simple!

It’s a super effective way to convert traditional orders to more profitable online orders.

What it does?

  • Increases your online orders and so makes you more money

  • Gives you a new Flipdish Phone Marketing (FPM) number to use

  • Plays a voice message and sends a SMS

What it doesn’t do:

  • It does not replace your existing store number (it co-exists alongside it)

  • There is no additional charge for either setting up the voice message or sending the additional SMS (this is included in the commission you pay us)

The system is built to be smart and will not play the message/send the text if the caller has used the app/website, or called the store, in the last 4 days (Keep this in mind when testing!)

What are the benefits of Flipdish Phone Marketing (FPM)?

Flipdish has a lot of features to help you increase your business and one of the most effective is the Flipdish automated phone marketing system. Join the hundreds of restaurants across the globe benefiting from this system.

We already know that customers who order online are up to 4 times more valuable than traditional phone or walk in customers. The goal here is to convert phone customers to online customers, building your customer database and growing your online sales.

How to make the most of it:

  • Use this phone number on your Google Business Page

  • Update your social media with this number

  • Include this number on your printed materials e.g. flyers & menus

Phone marketing data:

You can check your Flipdish Phone Marketing results in the Flipdish Portal. Specifically you can check the total number of calls, length of calls, minutes saved, number of orders that came from the calls, order value, time/day of calls; and all of this can be broken down by Store or Store Group.

To learn more about Flipdish’s products or how to grow your online business enrol for FREE in the Flipdish Academy here: http://academy.flipdish.com/

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