This is a guide on how to take an order for delivery over the phone from your customers using your Flipdish Point of Sale.

Requirements:

All staff have access to this.

Youtube video link:

Instructions:

Step 1 - Log into your Flipdish Point of Sale using your PIN or RFID Card reader.

Step 2 - Click on the 'Delivery' icon

Step 3 - Click on the items your customer has told you they would like to order

Step 4 - If applicable, select your modifiers/option sets/extras for that item

Step 5 - Click "Next" after each modifier/option set/extra (The items will appear in the order summary on the right side of the page as you add them)

Step 6 - If any changes need to be made, select any items from the order summary and use the '+' or '-' icons in the bottom right of the page to increase or decrease the quantity of that item

Step 7 - If the customer wishes to pay cash, click "Exit" in the bottom right of the screen once all the customer's items have been added. This will leave the order unpaid. (The order will now be sent to your kitchen display screen or kitchen printer if you are using either of these devices)

Step 8 - When the driver returns from the delivery with the customer's cash payment, a staff member must open the order again to complete the payment

Step 9 - Find the order by logging into your Flipdish Point of Sale using your PIN or RFID Card reader.

Step 10 - Click "Outstanding" at the bottom of the page

Step 11 - Find the sale using the search bar at the top of the page using either the order number, customer name or phone number

Step 12 - Click on the order and then open the order using the open order button.

Step 13 - Click "Pay" in the bottom right corner.

Step 14 - Click "Full amount"

Step 15 - Select "Cash" (The cash register will automatically open)

Step 16 - Place the cash in the register