This article will explain how you can track individual staff performance in relation to upsells. Our systems tracks and prompts your staff to upsell certain products when speaking to your customers. It will then awards points to your staff members if they upsell a product you have selected to have upsell points.

Requirements:

You will need the relevant reporting permissions, please speak to your manager to ensure you have these.

Youtube video link:

Instructions:

Step 1 - Log into your Flipdish Point of Sale using your PIN or RFID Card reader.

Step 2 - Click 'More'

Step 3 - Click 'Report'

Step 4 - Click 'More'

Step 5 - Click 'Upselling'

You will be able to see every staff member's sales for that day, the previous week and the previous month and be able to see how many upsell points they have earned on the right-hand side.

When we are setting up your menu please let us know which products you would like to have upsell points assigned to, as you might not want them on all your added extras.

To learn more about Flipdish's products or how to grow your online business enroll for FREE in the Flipdish Academy here:http://academy.flipdish.com/