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Recommended Kiosk Configurations
Recommended Kiosk Configurations
Updated over 4 months ago

What is the recommended configuration for a Kiosk?

  • Collection/Pickup needs to be enabled on the store level.

  • The Store linked to the kiosk needs to have a bank account associated, verified, and from the same country as the store.

  • The store needs to have the correct postal code, address and PIN location (The same as the Kiosk location).

  • When the option 'Pay at counter' is given to the Kiosk user, 'Cash' needs to be enabled on the store settings and on the Kiosk settings.

  • The store needs to have opening hours for Collection/Pickup.

  • The amount in the order should be higher than the minimum 'Collection/Pick up' amount.

  • For the Kiosk to start accepting orders, it needs to have either 'Cash/Pay at counter' enabled (Kiosk and store settings as mentioned above) or a card reader connected to it.

  • Kiosk menus are created the same way as any other Flipdish menu configuration.

Where do the Kiosk pictures come from and how can I change them?

  • The Logo at the home screen when 'Start Order' is visible, can be changed on the Flipdish portal 'Settings - General - Logo'.

  • The background pictures displayed on the home screen when 'Start Order' is visible, are pulled from the portal section: “Sales Channel - Website - Live editor” (All the pictures from all the sections).

    • Picture resolution for the single store Kiosk landing page: 1491px x 983px

  • The pictures displayed on your Kiosk menu are pulled from your Flipdish portal menu page.

    • To display images on 'Option Sets', please send the images to '[email protected]' with the option set names.

  • When having multiple stores linked to the same kiosk:

    • The background pictures ('Start order') will not be visible anymore. There will be a landing page with every store's 'logo', then after selecting the store the menu will display.

      • The store logo can be changed on 'Store > Store Kiosk settings > Store Logo'

    • On the landing page, the logo displayed on the top right is the 'Brand logo'

      • This can be changed on 'Flipdish Portal > Settings > General > Logo'.

      • The landing page background color can be changed on 'Flipdish Portal > Settings > General > Colour'.

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