What is it?
You can configure your tipping settings via the Flipdish Portal. The Portal allows you to enable/disable tipping for specific stores should you wish this. It also allows you to configure the 5 tipping values your customers will see and lets you set a default tip rate. That default tip rate will be pre-selected for the customer when they load the checkout screen.
What are the benefits?
Quickly enable/disable tipping per store level
Set 5 custom tipping values so your customers can tip you for the good service
The ability to set a default tipping rate so that that tip value is pre-selected on the checkout screen
You won't need to contact Flipdish Support anymore to do this for you and you can now do this easily in the Flipdish Portal
Step-by-step guide
Open your Flipdish Portal.
Go to the 'Properties' section in the left-hand navigation.
Open the store for which you would like to configure tipping.
In the sub-navigation, go to "Order settings" section.
On the page, find "Tips" section, where you can:
Enable/Disable tipping
When disabled, tipping will not show in your product.Tipping will by default not show when selecting 'cash' as payment method.
Configure 5 tipping values (value needs to be between 0-100%).
Set default tip rate in the "Pre-selected rate" section.
To apply the setting on a Flipdish Kiosk, please restart the Flipdish app or reboot the Kiosk.
Who do I ask for help?
If you have any questions or issues to report please reach out to [email protected] or your primary point of contact who will be able to help you.