Learn how to refund, cancel and print orders on your Flipdish terminal.
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Flipdish Terminal
On your orders screen, you will have a record of every order and its status.
In order to refund or completely cancel an order simply click on it and select the refund option at the bottom of the screen. This will prompt a pop-up that will allow you to either cancel or partially refund the order.
You can also decide whether or not you would like to notify the customer by SMS of the refund.
You can also print a copy of any past order by selecting the 'PRINT' option instead.
Please note that we are advised that card refunds can take up to ten working days to appear back in the customer's account, but this process usually takes closer to five days.
For more information please contact '[email protected]'.
To learn more about Flipdish's products or how to grow your online business enroll for FREE in the Flipdish Academy here: http://academy.flipdish.com/