What is it?
You will have the possibility to configure and set up your store floor plans straight in the Flipdish portal. The floor plan that you set up in the portal will be reflected in real-time in the product. You will also be able to set up location areas (indoor, outdoor, upstairs, etc) and have it visible in the drop-down list when selecting a table number in the Order & Pay product.
What are the benefits?
Offer a self-service in the Flipdish portal to configure your seating plans without having to reach out to Flipdish support resulting in quicker turnaround times
Provide better customisation to our clients and end-customers to improve the dine-in experience using the QR Code Order & Pay product
Easily create, add and remove tables to your seating plan and the QR Code Order & Pay product
Configure location areas and allocate tables to that area. Areas are custom and can be (for example):
Indoor
Outdoor
Upstairs
Downstairs
Terrace
...
Rename tables that allow custom options for alphanumeric character support and any other set-up you would like to suit your restaurant needs
Tip: this can now easily be used for hotel rooms or any other Order & Pay configuration
The product your customers use will show the set-up based on what's in the portal. The product will show a dropdown list to pick your table from
What if I don't configure this in the portal?
If you haven't configured a seating plan in the portal, the product won't know what to show so the table number input field will be free to type to your customers
If you have configured a seating plan in the portal, the product will show a predefined dropdown list of the set-up in the portal. For example, if I configure tables 1-10 in the portal, the product will show a dropdown list with tables 1-10 for the customer to pick from
The exception to the rule is if you use a table-specific QR code, then the table will be pre-selected from the list when scanning the QR
How does it work?
Step-by-step guide:
Open your Flipdish Portal
Go to the 'store' section in the left-hand navigation
Open the store for which you would like to add/configure tables
In the sub-navigation, you will (towards the bottom) see "Table Settings"
In this section, you can:
Create a "New Section of Tables"
All tables must belong to a Section
Indoor
Outdoor
Upstairs
etc.
Give you section a valid name
Select how many tables you want to create
Once a section exists you can choose to expand it to view its tables
Tables can be removed or given user-friendly names
Once tables are configured they will automatically be available for users placing table orders
Who do I ask for help?
If you have any questions or issues to report please reach out to [email protected] or your primary point of contact who will be able to help you.