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Manage Your Flipdish Menu With a Lightspeed Integration

Updated over 3 months ago

Learn how to update your integrated Lightspeed menu

Your Flipdish menu comes straight from Lightspeed and all changes need to be made on Lightspeed first. In this guide, we walk you through the steps to update your Flipdish menu after you have made the changes on your Lightspeed Portal.

1. Navigate to the Flipdish portal via portal.flipdish.com and login with your email and password.

2. On the left-hand side, click on Add-ons and then on App Store.

3. Click on the Lightspeed L-Series app to open and select the correct store from the list.

4. Once you are in the configuration screen, scroll down to the bottom and click on Generate / Update menu. Your menu will now be updated from Lightspeed.

Note: it might take a few minutes to complete

5. You can now add images to your newly added items from Lightspeed and add descriptions.

Navigate to Settings --> Audit Logs to see what changes were made through the integration

Some things to keep in mind

  • Combo deals in Lightspeed are not supported by Lightspeed for online ordering

  • Menu categories are hidden by default

  • Menu items are visible by default (products in Lightspeed)

  • Menu option sets are visible by default (Modifiers in Lightspeed)

  • Category and Product names are reverted to the original Lightspeed name (if they were changed on the Flipdish menu)

  • Visible and hidden items are not affected by the update

  • Descriptions are not affected by the update

  • Images are not affected by the update

If a menu was not successfully updated, please contact our support team.

To learn more about Flipdish's products or how to grow your online business enroll for FREE in the Flipdish Academy here: http://academy.flipdish.com/

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