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How does "Require orders to be accepted" work?
How does "Require orders to be accepted" work?
Updated over 4 months ago

Please note that 'Require orders to be accepted' setting is available on demand only. If you want to change that setting, please contact your CSM or get in touch via [email protected].


Caution: If this setting is disabled, then all orders are automatically marked as accepted even if they are not sent to your store. This can be dangerous as you may not be notified of an order and the customer will not know that their order is not being fulfilled.

If you wish for orders to be accepted automatically on your Flipdish Terminal, then please enable auto-accept on your Terminal instead of disabling 'Require orders to be accepted.'

You should consider disabling 'Require orders to be accepted' only if:

  • You do not receive orders via a Flipdish Terminal

  • You do not receive orders via any integrations

  • You receive orders through email exclusively

  • You do not need to action orders immediately

To learn more about Flipdish's products or how to grow your online business enroll for FREE in the Flipdish Academy here: http://academy.flipdish.com/

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