You will need to be a staff member with Back Office app permissions.

Step 1 - Log into your Point of Sale Back Office with your email address and password.

Step 2 - Click on the Business or Store name in the top right drop down.

Selecting the Business Name will aggregate sales data for all stores.

Selecting the Store Name will filter data for that Store only.

Step 3 - Click 'Reports' in the left panel.

Step 4 - Click 'Sales.'

Step 5 - Click 'Sales Discounts.'

Step 6 - Add your date period.

Sales Discounts Report

You can expand this report by clicking the carat '>' on the store location for a breakdown of discount reasons ('missing items, cooking issues, late order').

Key Terms

Property: Store or Location.

Code: Discount Reason.

Venue Code: Ordering Channel.

Amount: Total Discount Amount issued.

This report defaults to grouping data based on Property > Discount Reason > Venue. Click the '>' to expand data groups.

If you need to rearrange how your data is grouped, you can drag and drop as well as delete grouping settings. When you hover over the Group column, you'll see 3 horizontal lines. Drag this header column to the grey space labelled 'Drag here to set row groups' to update data Grouping.