Connecting the BBPOS card reader to the Kiosk via the Flipdish Portal
Video Guide:
Written Guide:
Please place the BBPOS card reader into the mount provided and plug the charging cable into the BBPOS card reader.
Once the charging cable is plugged into the BBPOS card reader please plug the other end of the charging cable into the kiosk.
Step 1:
Power on the device
Turn on the kiosk by pressing and holding the power button for 3 seconds. The power button for the kiosk is located below the USB port.
Step 2:
Navigate to: Sales Channels > Kiosks > Devices > Kiosks, then click on the linked kiosk you want to pair with the card reader. Please note that you may have multiple kiosks listed.
Step 3:
Select Card Reader Pairing Mode on the kiosk.
You will be prompted to switch on the Stripe Terminal device and ensure it is within range of the Kiosk.
Enable Bluetooth on the kiosk.
Select "ok"
Follow the instructions displayed on the kiosk screen.
Step 4:
Once Bluetooth has been enabled please move to the kiosk.
The kiosk will then prompt you to connect the card reader.
Press "connect device".
Step 5:
Once you have pressed "connect device" a new screen will appear.
This screen will allow you to select the card reader you wish to connect to the kiosk.
The BBPOS card reader needs to be turned on for the kiosk to detect it.
Please ensure to match the serial number on the screen with the serial number on the back of the card reader you want to connect.
The BBPOS card reader serial number will begin with CHB followed by 12 numbers
Step 6:
Once the correct serial number has been selected.
Successfully connected" will appear on the screen.
Please then close down this prompt and proceed with a test payment.
After a successful test payment, you will be fully set up.
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