Connecting the Wise Pad card reader to the Kiosk via the Flipdish Portal
Video Guide:
Written Guide:
Please place the Wise pad into the mount provided and plug the charging cable into the Wisepad.
Once the charging cable is plugged into the wise pad please plug the other end of the charging cable into the kiosk.
Step 1:
Power on the devices
Turn on the kiosk by pressing and holding the power button for 3 seconds. The power button for the kiosk is located below the USB port.
Turn on the Wisepad by pressing and holding the power button for 3 seconds. The power button is located to the centre-right of the Wisepad.
Step 2:
Go to the Flipdish portal at portal.flipdish.com
Select the 'sales channel' on the left of the screen.
A sub-menu will dropdown.
Select 'Kiosks'.
Select the Kiosk you want to connect the Wise Pad card reader to.
Scroll down until you see 'card reader pairing mode'.
Select this option
Step 3:
Once the card reader pairing mode has been selected.
You will then be prompted to enable Bluetooth on your kiosk device.
Select 'ok'
Step 4:
Once Bluetooth has been enabled please move to the kiosk.
The kiosk will then prompt you to connect the card reader.
Press 'connect device'.
Step 5:
Once you have pressed 'connect device' a new screen will appear.
This screen will allow you to select the card reader you wish to connect to the kiosk.
Please ensure to match the serial number on the screen with the serial number on the back of the card reader you want to connect.
Step 6:
Once the correct serial number has been selected.
“Successfully connected” will appear on the screen.
Please then close down this prompt and proceed with a test payment.
The first transaction can take up to 15 min, the following transactions will be handled immediately.
After a successful test payment, you will be fully set up.
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