Step 1:
Inspect the box and contents for any damage.
Please escalate to the Flipdish team ([email protected]) if there is any damage to the device or the box itself after it has arrived.

Step 2:
Each D2S Kiosk should come with the following parts:

Step 3:
Remove all parts from the box and check the screen to make sure no damage before set up begins.
There must be Flipdish branded stickers on both sides of the D2S Kiosk. Please escalate to the Flipdish team ([email protected]) if this branding is not in place.

Step 4:
Plug the power adapter into the power port on the back of the device, and plug the other end of the adapter into the AC socket.
Connect an ethernet cable to the appropriate port. [THIS IS THE RECOMMENDED SETUP FOR IMPROVED CONNECTIVITY]
When the device is plugged in please press and hold the power button to turn on the device.

Step 5:
The screen will power on.
Press the arrow.

Step 6:
Select Country and Timezone.

Step 7:
Choose either a wired connection or a WiFi connection, enter your details, and press next.
WIFI or WIRED (RECOMMENDED)

Step 8:
Press the "Activate" button on the screen and wait for the device to download the required apps.

Step 9:
The system will ask you to register the device.
Press the skip button on the top right-hand corner of the screen.
DO NOT input information to this field.

Step 10:
The setup is completed.
Press the "Enter The System" button at the center foreground of the screen.

Step 11:
Please insert the printing paper. Press "OK" (you can add the paper later).

Please note that "Collection" needs to be enabled on the store settings to receive Kiosk orders. For more information on how to enable "Collection", please click here.

Step 1:
Go to the Flipdish portal at portal.flipdish.com
Select the "Sales Channels" on the left of the screen.
A sub-menu will dropdown.
Select "Kiosks".
Select "Add Kiosk" in the bottom right corner.

Step 2:
Name your Kiosk
Select the store you would like it to be associated with
Enter the pin that is currently displaying on the Kiosk Screen
Click "Add Kiosk"

And that's it, your kiosk and store are connected.

Ensure the following parts are present:
Card reader mount.
2 Velcro pads

Step 1:
Stick one of the velcro pads to the bottom of the holder.
Alternatively, you may screw the mount into the tabletop surface if preferred.

Step 2:
Stick the other to the surface where you wish to place the card reader.

Step 3:
Attach the card reader to the mount and attach the charging cable to the card reader.

Once the charging cable is plugged into the card reader please plug the other end of the charging cable into the kiosk.

Step 1:
Power on the devices
Turn on the kiosk by pressing and holding the power button for 3 seconds.
Turn on the card reader by pressing and holding the power button for 3 seconds. (If using the M2 card reader this step is not required)

Step 2:
Go to the Flipdish portal at portal.flipdish.com
Select the "sales channel" on the left of the screen.
A sub-menu will dropdown.
Select "Kiosks".
Select the Kiosk you want to connect the card reader to.
Scroll down until you see "Card Reader Pairing Mode".
Select this option

Step 3:
Once the card reader pairing mode has been selected.
You will then be prompted to enable Bluetooth on your kiosk device.
Select "ok"

Step 4:
Once Bluetooth has been enabled please move to the kiosk.
The kiosk will then prompt you to connect the card reader.
Press "connect device".

Step 5:
Once you have pressed "connect device" a new screen will appear.
This screen will allow you to select the card reader you wish to connect to the kiosk.
Please ensure to match the serial number on the screen with the serial number on the back of the card reader you want to connect.

Step 6:
Once the correct serial number has been selected.
"Successfully connected" will appear on the screen.
The Master Card and Visa logo will appear on the home screen
Please then close down this prompt and proceed with a test payment.
After a successful test payment, you will be fully set up.

The kiosk uses Thermal Till paper rolls.

Step 1:
Open the paper bin cover. Pull the handle of the printer upward to open the paper bin cover.

Step 2:
Fill the till roll (58mm thermal paper) into the bin but keep the paper end out of the bin.

Step 3:
Close the bin cover and the printer will automatically cut the paper. Remove the waste paper.

And that's it your Kiosk is now fully operational and ready to take orders.

To learn more about Flipdish's products or how to grow your online business enrol for FREE in the Flipdish Academy here.