Omni-channel loyalty lets your customer accrue loyalty with your business no matter what channel they order via. Helping you as a business reward your customers in multiple ways, drive repeat visits, and higher order value while still offering a seamless ordering experience.
Requirements(if applicable):
Omni-channel loyalty is primarily when you are using the Flipdish point-of-sale. If using a 3rd party point-of-sale then customers can only earn loyalty when placing an order on your Flipdish powered ordering channels.
It applies to all Flipdish products including; mobile apps, web ordering, kiosks, and point-of-sale
To see how it works, check out this video: https://www.loom.com/share/a761c4c9fefc48488c5c6bb52c145f9c
What does the feature do:
It allows you to reward your customers no matter what channel they order from. Simply add their phone number to the order when they place an order in-store or over the phone and it will add loyalty progress to their account. They can accrue loyalty for every order they place with you and unlock rewards to use for future visits. This helps drive repeat visits and higher order value.
What are the benefits:
Drive higher order frequency
Increase average order value
Collect more customer information for future promotions and marketing
Offer a more seamless ordering experience across your products
To learn more about Flipdish's products or how to grow your online business enroll for FREE in the Flipdish Academy here: http://academy.flipdish.com/