In this article, you'll find information about Store settings in the Portal.
Requirements:
Access to Flipdish Portal
User role:
Owner - full access to store settings
Managed Owner and Store Owner - partial access depending on the type of settings
In order to access Store settings:
Login to Flipdish Portal.
Click on the Stores option in the navigation bar on the left hand side.
If you have multiple Store Groups, select the one where the Store you want to change settings for is located. If you have only one Store Group, you will be already in it.
Click on the tile with the Store you want to change settings for.
Store general settings
In this section, you can configure the core information about your Store:
Store address
Location/Pin on the map - please note that pin needs to be moved manually to the right place
Phone number - this information will be displayed on the Contact page of your website and mobile app
Menu - you can assign an existing menu to your Store. Currently only one menu can be assigned
Store timezone - this cannot be changed, time zone will be automatically assigned based on the location of your store.
It is important that information on this page are correct, so all other functionalities work as intended: delivery zones are aligned based on the address, customers know where to pick up their collection order, and customers are making order from the up-to-date menu.
Opening hours
Opening hours allows you to set opening and closing times for your store for delivery and collection services.
Store hour overrides
Store hour overrides allows you to close the store temporarily per service type (delivery or collection), as well as schedule store closures for the future.
Delivery settings
Delivery settings is a home for defining where are you able to deliver products from your store and how much do you charge for deliveries in different delivery zones.
Pick up settings
Pick up settings define basic setup related to collection service.
Customer payment
In customer payment section you can configure how customers can pay for orders made from your store.
Order settings
Order settings section allows you to configure the ordering flow and other details related to customer ordering experience.
Order notifications
Order notifications is a section where you can set up all necessary information related to how you will be notified of new orders arriving to your store (aside from the Terminal app notifications).
Preorder settings
This section allows you to configure pre-orders, which are all orders made ahead of time.
Store kiosk settings
This section enables you to configure details related to kiosk assigned to your store.
Banking
In the banking section you can assign previously added bank account, which will be used to transfer any revenue made via your store.
Danger zone
Be careful here! Danger zone is a place where you can unpublish your store, or archive the store - in both cases, it will remove it from your website and other channels and you won't be able to take online orders.
If you have any more questions or have trouble accessing the Portal please contact us [email protected].
To learn more about Flipdish's products or how to grow your online business enrol for FREE in the Flipdish Academy here: http://academy.flipdish.com/