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Configure Drive-Through Collection

Updated over a week ago

Drive-through collection with Flipdish allows you to offer a convenient pickup option where customers can collect their orders without leaving their car.

Your restaurant does not need to have a traditional "drive-through" window or setup to activate this option. We can create a customized list of locations to suit your store's set-up and location.

Overview

The drive-through collection feature enables you to set up an outdoor pickup point or collection window at your store. This option gives customers the convenience of staying in their vehicles while collecting orders.

💡 Note: You do not need to have a traditional drive-through setup to use this feature.

Supported locations

Flipdish allows for customized location naming, so you can adapt this setup to match your physical layout. Some examples include:

  • Zone A

  • Zone B

  • Car park spot A2837

  • Car park spot A2838

Recommended settings

To improve the efficiency of your drive-through service, we strongly recommend enabling order throttling. This helps prevent backlogs by managing the number of orders processed at a time.

How to enable drive-through collection

To enable this feature, please contact [email protected]. Our team will help configure your store with the right settings and location options.

Example of Drive-Through on Web

Example of Drive-Through on Mobile App

Additional resources

Want to explore more Flipdish features and learn how to grow your online business?
🎓 Enroll for free in the Flipdish Academy.

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