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How Does 3rd Party Order Management Work with the Flipdish POS?

Updated over 6 months ago

The Flipdish Point of Sale (POS) integrates directly with leading third-party platforms like Just Eat, Deliveroo, and Uber Eats, allowing seamless syncing of orders into the Flipdish POS. This integration helps streamline operations and reduces the need for manual order entry.

How it works

1. Order placement

Customers place orders through third-party marketplaces such as Just Eat, Deliveroo, or Uber Eats.

2. Order syncing

The order is automatically sent to the Flipdish POS, appearing just like any other order within the system, ready for processing.

3. Order processing

Your team processes the order as usual, with all order details—such as items, modifiers, and delivery information—automatically synced from the third-party platform.

4. Order dispatch

Whether you're using your own drivers or drivers provided by the marketplace, the integration ensures that the drivers are notified and ready to collect and deliver orders on time to your customers.

Why it’s important

This integration centralizes your order management, enabling you to handle orders from multiple platforms through a single system. By automating the order syncing process, you can focus more on food preparation and customer service, reducing the risk of human error and improving operational efficiency.

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