The integration of Uber Eats with the Flipdish Point of Sale (POS) streamlines order management by facilitating real-time order syncing and simplifying menu updates. Here’s how the integration works and key details to keep in mind.
Order flow with Uber Eats
1. Order placement
Customers place their orders via the Uber Eats platform. These orders are automatically sent to your Flipdish POS for processing, ensuring a smooth and efficient workflow.
2. Automatic syncing
Orders are synced in real-time from Uber Eats to the Flipdish POS, eliminating manual entry and reducing the chance of errors or delays.
3. Device management
Unlike some other platforms, Uber Eats does not require a dedicated device for order dispatch or acceptance. However, it is important to ensure proper configuration during onboarding to avoid any issues.
Image verification
Image requirements
Uber Eats requires images in landscape orientation with the following specifications:
Minimum dimensions: 550(w) x 440(h) pixels
Aspect ratio: Between 5:4 and 6:4
Ensuring that your images meet these specifications will help your menu items display correctly on the Uber Eats platform.
Specifications and limitations
Menu management
All menu updates and changes must be made within the Flipdish POS. Any changes made directly on the Uber Eats platform will not sync back, potentially leading to inconsistencies across platforms.
Pricing limits
The maximum price for any menu item on Uber Eats is capped at £/€299.99. Be sure to verify your pricing to prevent any issues with order rejection.
Modifier consistency
Modifier pricing must be consistent across all platforms to avoid complications. Inconsistent modifiers could result in rejected orders or incomplete menu syncing.
Snoozing items
If an item is snoozed in the Flipdish POS, it will also be removed from the Uber Eats menu as well as any other connected marketplace.
Conclusion
By integrating Uber Eats with your Flipdish POS, you enhance your operational efficiency, ensuring that orders are processed automatically and your menu remains consistent across platforms. Adhering to these guidelines will help maintain a smooth and reliable integration.