Integrating Deliveroo with your Flipdish Point of Sale (POS) streamlines order management by automating order syncing and making menu updates more efficient. Below is a detailed overview of how the integration works and important guidelines to follow.

When customers place an order on Deliveroo, it is automatically sent in real-time to your Flipdish POS, ready for processing.

Orders from Deliveroo are synced directly into your Flipdish POS, eliminating the need for manual entry and reducing the risk of errors.

Deliveroo does not require a dedicated device for dispatch. However, if you prefer to use a tabletless integration, this option must be configured during onboarding. Keep your device turned on to ensure orders are processed smoothly.

Menu item images should be in landscape orientation with dimensions of at least 1200 x 800 pixels for optimal display on the Deliveroo platform.

A hero image is required for your Deliveroo menu. This image enhances visibility and presentation on the marketplace and should be provided to Flipdish for use.

All menu updates must be managed through the Flipdish POS. Any changes made directly in the Deliveroo portal will not sync back, which could cause inconsistencies in your menu.

Deliveroo allows a maximum of 500 modifiers per menu. Exceeding this limit could prevent your menu from being published or updated correctly.

Ensure that modifier pricing remains consistent across all platforms to avoid issues with order acceptance and menu syncing.

If you snooze a menu item in the Flipdish POS, it will be hidden across all connected marketplaces, including Deliveroo, ensuring consistent menu availability across platforms.

Integrating Deliveroo with your Flipdish POS improves operational efficiency by automating orders and ensuring consistency across platforms. By following the guidelines for device management, image requirements, and menu updates, you can maintain a smooth and reliable integration, enhancing your customer experience.