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General Information

General Information

Basic information about Flipdish

Conor McCarthy avatar James McCarthy avatar David McGregor avatar +2
10 articles in this collection
Written by Conor McCarthy, James McCarthy, David McGregor and 2 others

Can my customers call or email your support line?

My customer has a question - will you speak to them directly?
Heather Thompson avatar
Written by Heather Thompson
Updated over a week ago

Flipdish customer support helpline

How can we help?
Heather Thompson avatar
Written by Heather Thompson
Updated this week

How to keep your rejected orders low

Accept more orders to make more money online
Heather Thompson avatar
Written by Heather Thompson
Updated over a week ago

No shows / bogus orders

What if a customer doesn't collect their food or answer their phone on delivery?
David McGregor avatar
Written by David McGregor
Updated over a week ago

Address is not in my delivery zone

Learn how you can reject orders outside of your delivery area
Heather Thompson avatar
Written by Heather Thompson
Updated over a week ago

SMS deliverability

Why are my customers not getting the text messages?
Chelsea Vaughan avatar
Written by Chelsea Vaughan
Updated over a week ago

Your customer's phone number doesn't seem to work

How to call foreign phone numbers
Heather Thompson avatar
Written by Heather Thompson
Updated over a week ago

Going the extra step to improve the user experience

Learn how Flipdish reduces the amount of information a customer needs to enter in order to make a purchase
Conor McCarthy avatar
Written by Conor McCarthy
Updated over a week ago

Facebook analytics

Learn how to track customers using Faceook analytics
Conor McCarthy avatar
Written by Conor McCarthy
Updated over a week ago

Google analytics

Learn how to track conversions and visits using Google Analytics
James McCarthy avatar
Written by James McCarthy
Updated over a week ago