Terms overview:

Data Subject: your customers

Data Controller: you

Data Processor: Flipdish

Is Flipdish GDPR compliant

Yes, Flipdish is GDPR compliant. However it is important that you and your staff treat personal customer data with care to ensure that you do not breach GDPR.

Data access and data deletion requests

Should one of your customers make a data access or data deletion request, please forward this request to Flipdish.
Although data access and deletion requests typically are made by the Data Subject (your customer) to the Data Controller (you), and the Data Controller then manages the request in conjunction with the Data Processor (Flipdish), Flipdish provides a mechinism for your customers to make these requests directly with Flipdish at https://www.flipdish.com/consent. This can reduce the operational burden on you and help ensure that requests are not missed leaving you open to fines.

Data retention

Customer personal data is retained for up to 24 months after the customer's last activity time. After 24 months of inactivity their personal data is automatically deleted from the Flipdish platform.

Can you provide us with a Data Processing Addendum

Yes, please contact us at [email protected] if you need the Flipdish Data Processing Addendum

Can you provide us with Data Processing Addendum for all Flipdish sub-processors

Yes, please contact us at [email protected] for Data Processing Addendums for all Flipdish sub-processors


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