On the Web:
On checkout (Place Order) page, choose “Add voucher code”

A new screen will pop up, where the customer can enter the voucher code they received in a SMS.

They must enter the code making sure to double check that the voucher code entered matches the code received via SMS. Note the voucher code is not case sensitive.

They should click on “Add Voucher” to add the discount to their order. 

The voucher will then appear on the checkout screen. Please double check this before paying. 

If your customers have any issues applying a voucher, please refer to the help article Customer voucher code is not working

On the App:
On checkout (Place Order) page, choose “Add voucher code”

A new screen will pop up, where you can enter the voucher code you received in a SMS

They must enter the code making sure to double check that the voucher code entered matches the code received via SMS. Note the voucher code is not case sensitive.

They should click on “Add Voucher” to add the discount to their order. 

The voucher will then appear on the checkout screen. Please double check this before paying.

If your customers have any issues applying a voucher, please refer to the help article Customer voucher code is not working 

Related article: Customer voucher code is not working 

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