Learn how to start your own loyalty campaign on the portal by checking out the article here!

Loyalty - buy 10 get 1 free 

If you have loyalty enabled then an auto SMS is sent with every order confirmation text telling your customers how many more orders they must place to get their free meal.

Once the customer has completed 10 orders they will receive a confirmation text with their order and a congratulations message. It will show them a discount voucher code for the value of the average of their last 10 orders. The voucher code will be valid for 10 days. All customer loyalty vouchers will now apply automatically to your customer's online order (unless they've expired). 

There is a lag of 4 hours from between when a customer gets their loyalty code, and when can use it. This is to ensure the customer can only use the code on their "next" order, as advertised. 

Please contact [email protected] to switch on this feature.

Related article:
Retention marketing 

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